Sales Engineer

Pre / Enterprise Sales Engineer    German and English Speaker Home based Competitive salary and benefits   
 
ESS Recruit is excited to announce we are working exclusively with a Canadian technology company making rapid expansion Globally. A leading Industry 4.0 software company, its product provides a web platform for sharing interactive work instructions and business intelligence for any industry. Leveraging the power of visual learning, it helps companies convert their standard operating procedures into a paperless step-by-step form, complete with images, videos, annotations, documents, and more.
The systems can be found in a wide variety of manufacturing industries such as rail, automotive, aerospace, medical technology, contract manufacturing, and more.
We are seeking a talented, passionate Sales Engineer who will support the businesses German speaking clients and will be based at home. The team works at a fast pace on an awesome product that is constantly evolving and improving, so we're looking for someone who can pick up on things quickly. Your job will be dynamic, interesting and challenging.   
 
Role & Responsibilities

• Present and sell products to potential customers;
• Understand customer requirements and work out the right solution;
• Define and document the implementation requirements;
• Adapt the settings and structures of the software to the requirements;
• Create and demonstrate high quality use cases that show the full product functionality;
• Manage customer accounts during the entire customer life cycle (product presentation, implementation, project management, customer training, consulting);
• Support customers at all stages of implementation;
• Work on challenging projects with the entire sales team;
• Carry out training courses online as well as on-site at our customers' premises;
• Coordinate the integration with other software providers;
• Develop your own training material for new functions and applications;
• Collect customer feedback and support the product development process;
• Take part in trade shows and other events.

Skills & Requirements

• Successfully completed technical training with further training to become a technician/specialist or equivalent;
• 3-5 years of experience working directly with customers in the sale and support of IT solutions and/or 3-5 years of experience in manufacturing companies (e.g. quality, production, engineering, work preparation, etc.);
• Knowledge of Lean Manufacturing and/or Industry 4.0/ Smart Manufacturing (an asset);
• Previous knowledge in the manufacturing industry;
• Very good written and spoken German and good English;
• Knowledge of common information technologies such as Internet browsers, mobile devices, Word, Excel, etc.;
• Targeted and independent way of working, paired with an entrepreneurial mindset;
• Excellent technical understanding and affinity to quickly familiarize yourself with new applications;

In return the business offers many fun activities, both in person for those working at our home office, and virtual for our international teams.
 
What’s on offer

• Knowledgeable and highly-skilled team;
• Training possibilities (on-line and in-person);
• Competitive salaries;
• Exciting tasks with plenty of room for your own ideas;
• Flexible working hours;
• Remote work;
• Flat hierarchies and open communication;
• Virtual and in-person team activities;
• Full travel cost compensation